Effective Date: 09/11/2024

At DigiTracx, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.digitracx.com, use our services, or interact with us in any way.

Please read this policy carefully to understand how your personal data is handled. By using our website or services, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you interact with us, such as filling out a contact form or subscribing to our newsletter, we may collect personal details such as:

  • Name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Any other details you voluntarily provide

Non-Personal Information

We may also collect non-personally identifiable information about how you use our website, including:

  • IP address
  • Browser type and version
  • Referring website URL
  • Pages viewed on our site
  • Date and time of visits
  • Device information
  • Cookies and tracking technologies

This information is used for analytical and operational purposes to improve our website and services.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To respond to inquiries and provide support
  • To deliver services, including digital marketing, content creation, and strategy consultation
  • To send newsletters, updates, and other marketing communications (only if you have opted in)
  • To improve and optimize our website and services
  • To comply with legal obligations

We will not use your personal data for purposes other than those outlined above without your explicit consent.

3. How We Share Your Information

We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who help us operate our website and deliver our services (e.g., hosting services, email marketing platforms).
  • Legal Requirements: We may disclose your information when required by law, or if we believe that such action is necessary to comply with legal obligations, protect the rights of DigiTracx, or investigate potential violations of our policies.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website, analyze usage patterns, and improve our services. Cookies are small data files stored on your device that help us remember your preferences and settings. You can adjust your browser settings to reject cookies or alert you when cookies are being sent, but doing so may affect your ability to use some features of our website.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access: You may request access to the personal data we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete personal data.
  • Deletion: You may request that we delete your personal data, subject to certain exceptions.
  • Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

If you wish to exercise any of these rights or have any questions about how we handle your personal information, please contact us using the contact information provided below.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by DigiTracx. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of any third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please feel free to contact us at:

DigiTracx LLP
Email: [email protected]
Phone: +91 9619956169
Website: www.digitracx.com
Address: Veena Nagar Co. op housing society ltd, Shop no. 8,
L.B.S.marg,Mulund (west),Mumbai. 
400080